Shipping Policy

We at Kixbee Enterprises strive to deliver quality products across India with a smooth post-purchase experience. Please review our shipping, return, refund, and cancellation policies below.

Processing Time:

Orders are processed within 1–2 business days after confirmation.

Delivery Timeline:

Products are typically delivered within 3–7 business days depending on your location.

Shipping Charges:

Any shipping cost (if applicable) will be shown at checkout.

We offer free shipping on selected items or promotional orders.

Tracking Orders:

You will receive a tracking link via email or SMS once the product is dispatched.

Delivery Locations:

We currently ship only within India.

Return & Refund Policy

Eligibility:

You may request a return within 7 days of receiving your order.

Items must be unused, in original condition and packaging.

How to Initiate a Return:

1. Email us at support@kixbee.com with your order number, reason for return, and photos (if required).

2. We will review and confirm the return eligibility.

Return Shipping:

• Return shipping is the customer’s responsibility unless the item is defective or incorrect.

Refund Process:

• Refunds are issued within 5–7 business days of receiving the returned item.

• Refunds are credited via the original payment method.

Non-Returnable Items:

• Products that are used, damaged after delivery, or are digital in nature.

Contact Us

For any questions related to shipping, returns, or cancellations, feel free to contact:
📧 info@kixbee.com
📧 support@kixbee.com